YouTube has decided to employ more humans after that pesky scandal where they casually housed an absurd amount of videos that exploited children in a variety of disturbing situations.
The backlash that they have received from many different news outlets (including ours) has resulted in a mass deletion of videos, as well as the CEO of the platform, Susan Wojcicki, taking to her own blog to discuss how she and the rest of YouTube are working to enhance their screening process.
“In the last year, we took actions to protect our community against violent or extremist content, testing new systems to combat emerging and evolving threats.”
Susan explained further that their current goal is to make sure that they have greater resources when it comes to vetting videos, and aims to hire a total of 10,000 new employees for this job in 2018. Talk of this type of action has been promised for a while, but this marks the first time that Susan herself has publicly addressed it.
We’re thrilled that they took this, beyond disturbing, epidemic of videos that were wrongfully targeted towards children seriously, and even more pleased that they took action in deleting accounts that were linked to potential child predators.
“In the last few weeks we’ve used machine learning to help human reviewers find and terminate hundreds of accounts and shut down hundreds of thousands of comments. Our teams also work closely with NCMEC, the IWF, and other child safety organizations around the world to report predatory behavior and accounts to the correct law enforcement agencies.”
It’s important in situations like this one to make sure that we’re still utilizing living, breathing people when it comes to reviewing content like this. Analytics take us a long way, but numbers don’t always tell the whole story.